In the past, the challenge centered around the inability to access needed information. How long did the changeover take? How long was the equipment down? How many units were scrapped? In a bygone era, this information had to be collected by hand or, at best, extracted from a highly sophisticated and coveted software system by experts who had trained for years to be able to create readable reports. Generating ad hoc reports required significant lead time and specialized resources, meaning that the information was often outdated by the time it made it to the meeting table.

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